1. Processing Time
Orders ship in 1–3 business days (Mon–Fri).
2. Shipping Time
- Standard: 3–5 days
- Priority: 2–3 days
- Express: 1–2 days
3. Are all sales final?
Yes. For hygiene reasons, all wigs and beauty items are final sale.
Only damaged or incorrect items are eligible for review (must contact us within 48 hours).
4. What if my package says “Delivered” but I didn’t receive it?
Contact the shipping carrier. Gemini Beauty is not responsible for lost or stolen packages after delivery.
5. Choosing the right length
Curly/wavy wigs look shorter. Choose 2–4 inches longer for extra length.
6. Do customize wigs?
Yes: Custom styling available (adds 7-14 days)
7. What kind of hair do you sell?
- 100% human hair
Do you ship internationally?
- Yes, international shipping available.
Customers must email for international shipping inquiries.